Contact Non Gamstop Casinos

Whether you have spotted something that needs updating, want to query how we rated a particular operator, or simply have a question about casinos not on Gamstop before you sign up anywhere, we want to hear from it. This page explains what we can help with, what we can't, and the best way to get a useful answer.

What we can help with

Questions about how we researched and ranked the sites on our list of non Gamstop casinos
Corrections — if a bonus figure, wagering term or feature listed against a brand has changed, tell us and we will check it
General queries about how casinos not on Gamstop work, payment methods, or the difference between these sites and UKGC-licensed operators
Feedback on the site itself: broken links, unclear sections, or topics you think we should cover
Press and partnership enquiries relevant to the non Gamstop casino niche

What we can't help with

We're an independent review and comparison site — not a casino, not a payment processor and not a customer support desk for any operator. That means we can't:

Access, verify or recover your account at any casino listed on this site
Process deposits, withdrawals, bonus credits or refunds on a brand's behalf
Resolve a dispute over a specific bet, spin or wagering requirement

For any of the above, the casino's own support team is the right first port of call — every operator we cover runs its own customer service channel, and that's where account-specific issues need to be raised.

If you're worried about your gambling

If you're reaching out because you've self-excluded and are having second thoughts about visiting a site not covered by that scheme, or you're concerned about your play more generally, please read our Responsible Gambling page first. It covers how self-exclusion works, what alternative controls exist, and where to find independent support organisations. We take this seriously and would rather you had that information before anything else.

Before you write in

A quick check of these two pages often answers common questions faster than waiting for a reply:

Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed — our full breakdown of how brands like Betmica, Kikibet and Betninja compare on bonuses, games and payment options
Terms and Conditions — the rules governing use of this site, including how we present ratings and affiliate links

You can also read more about who we are and how the site is put together on our About Us page.

How our editorial process works

A fair number of the messages we get ask, in one way or another, "how do you decide who goes top of the list?" The short version: brands are assessed against the same set of factors every time — headline welcome offer and its wagering terms, the breadth of slots and table games on the site, payment method coverage, and how clearly the operator's licensing and terms are presented. Commission from any operator does not buy a higher position — a site like Betmica sitting at the top of our current rankings reflects that assessment, not a paid placement.

Getting in touch

We aim to read every message that comes through, though as an independent site run by a small team we can't guarantee a reply to every enquiry, particularly account-specific or urgent ones, which are always better directed straight to the operator concerned. General feedback, corrections and editorial questions are the enquiries we're best placed to act on quickly.

Please note this site and its content are intended for adults aged 18 and over only.